Terms of Service.

Reserve is an analytics and outreach platform designed for boutique fitness studios. It connects to your studio management software (currently Mariana Tek), organizes your booking, membership, and transaction data, and surfaces reports, dashboards, and suggested actions.

Reserve is currently offered in early-access beta. Features, pricing, availability, and interface may change as the product evolves. We will make reasonable efforts to notify you of material changes.

You must create an account to use the Service. You are responsible for:

• Providing accurate, up-to-date registration information
• Keeping your password and other credentials confidential
• All activity that occurs under your account
• Promptly notifying us at hello@reservefitness.ai of any unauthorized use of your account

You may create sub-accounts for team members, subject to our access-control rules. You remain responsible for the actions of any sub-account under your organization.

When you connect your studio management software, Reserve ingests and processes data from that system, including personal data about your clients (collectively, “Customer Data”). You retain all rights in and to your Customer Data.

You grant us a limited, non-exclusive license to access, store, process, and display Customer Data solely as necessary to provide and improve the Service for you. We will handle personal information in accordance with our Privacy Policy.

You represent and warrant that you have the right to provide Customer Data to us — including any consents required under applicable law (e.g., marketing opt-in consent where required). Reserve honors the marketing opt-in flags from your source system; sending outreach through Reserve does not waive those obligations.

You agree not to:

• Use Reserve to send unsolicited marketing (spam) or any communication that violates CAN-SPAM, GDPR, or other applicable communications laws
• Use the Service to store or transmit any unlawful, infringing, harassing, or harmful content
• Attempt to reverse-engineer, decompile, or circumvent the Service's access controls
• Scrape, crawl, or otherwise programmatically access the Service outside of its intended interfaces
• Resell, sublicense, or white-label the Service without our written consent

Access to Reserve is provided under a monthly subscription billed per studio at the rate stated on our pricing page or in a written agreement. Beta-pricing, where applicable, is honored for the duration of your continuous subscription.

Subscriptions automatically renew each month until cancelled. You may cancel at any time; cancellations take effect at the end of your current billing period. Fees are non-refundable except where required by law or at our discretion.

If a payment fails, we may suspend access until the balance is paid. Repeated non-payment is grounds for account termination.

Reserve integrates with third-party services (e.g., Mariana Tek, Stripe, Resend) to provide its functionality. Your use of those services is governed by their respective terms and policies. Reserve is not responsible for the availability, accuracy, or practices of third-party services.

The Service, including its software, design, and content (excluding Customer Data), is owned by Andersson Group LLC and protected by copyright, trademark, and other laws. You receive only the limited, revocable right to use the Service as described in these Terms.

Feedback you provide about the Service may be used by us without restriction or compensation.

You may terminate your account at any time from your settings or by emailing hello@reservefitness.ai.

We may suspend or terminate your access immediately, without notice, if you materially breach these Terms, fail to pay, misuse the Service, or create legal risk for us or our other users.

Upon termination, we will delete or anonymize your account data and Customer Data within 30 days, except where retention is required by law or necessary to resolve disputes or enforce our agreements.

The Service is provided “as is” and “as available,” without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted or error-free.

Reserve surfaces analytics, recommendations, and suggested actions based on your data. These are decision-support tools — not financial, legal, medical, or professional advice. You are responsible for the decisions you make using Reserve.

To the maximum extent permitted by law, Andersson Group LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service.

Our aggregate liability for any claim arising out of or related to these Terms or the Service will not exceed the greater of (a) the amounts you paid us in the twelve months preceding the claim or (b) one hundred U.S. dollars ($100).

You agree to indemnify and hold harmless Andersson Group LLC from any claims, damages, or expenses (including reasonable attorneys' fees) arising out of your Customer Data, your use of the Service, or your violation of these Terms or applicable law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. You and Andersson Group LLC agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising out of these Terms or the Service.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

Questions about these Terms can be directed to:

Andersson Group LLC
Email: hello@reservefitness.ai